Contact:SureTeladocSupport@teladochealth.com

Mental Health Counselling

Provided by a team of a mental health counsellors at Teladoc Health

Are you experiencing emotional symptoms like changes in mood, stress, erratic thinking, anxiety and feel like it’s time to do something about it?

Sometimes finding where to get help is one of the biggest hurdles. In times like these, our team of psychologists can guide you in the right direction and give you a better understanding of your mental health condition, the treatment you need, as well as helping you to navigate the health system.

When requesting a consultation, our specialists will assess your condition and then point you in the right direction for further support.

Who can use this service?

As a customer, you can gain access to this service without any additional cost.

How does it work?

1Request an appointment in the app or on this website
Provide a brief summary of your mental health issue
2Initial consultation
Once your request is submitted, a member of our team will contact you by phone within 2 working days. They will explain the service to you and explore whether it is the most appropriate treatment option for you. If so, they will arrange an appointment for you with a counsellor.
3Talk with the counsellor
Our counsellor will provide professional advice and tools to address your mental health issue. If needed, they will provide on-going treatment for up to 6 sessions

You can ask our doctors any questions about your health from the comfort of your own home.

This is not an emergency service and below are examples of conditions we cannot treat. If you are feeling severely unwell, we advise you to contact your local emergency services.
What we don't treat: Chest pain, shortness of breath, severe abdominal pain, heavy bleeding, thoughts of suicide or self-harm, confusion, loss of consciousness, severe infection, severe pain, suspected stroke, seizures, pregnancy complications, high fever in unwell infant.

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